A beginning...

Here we go! Imagine stepping off the edge of the highest building in town.. no parachute... and no cartoon-style trampoline to catch you below....

Well, that is how this feels. If you are reading this, it means I've just learned how to set up a blog and it has actually worked! I can see lots of uses for this; to communicate ideas to team mates about new ways to do our job, to communicate about services to customers, to gather customers' ideas and input. But how do we make it effective? How do we make sure that this is useful?

By the way, the highest building in town is only two stories, so the fear was needless. Like most fears!